Active Listening Skills

Active Listening Skills

Most people are not very good at listening. Researchers estimate that people generally comprehend only 25% of a typical verbal message. In the current information age, the active listener has an advantage over the lazy listener or non-listener. The pressure to attend to all sorts of stimuli (e.g., smartphones, tablets, multi-tasking) makes it difficult to focus on any one stimulus or interaction at a time. Money, time, and opportunities are lost every year because of poor listening skills. A poor listener is not prepared to take advantage of a situation, seize an opportunity, or be in a position to help others. We can improve our listening skills by knowledge, practice, and persistence.

$ 99.95
CEU 0.0
Bullet Points Green Tick Complete Online Bullet Points Green Tick Completion Certificate Bullet Points Green Tick Job Aid (Study guide)

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Course Outline

  • 1. Overview    

  • 2. Communication    

  • 3. Barriers    

  • 4. Benefits    

  • 5. Listening Levels    

  • 6. Skills    

  • 7. Conclusion    

Learning Objectives

  • Improve your active listening skills and gain an understanding of the significance of listening.
  • Identify the seven listening skills that can help you increase productivity as well as improve the ability to work with others.


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    Active Listening Skills

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