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Active Listening Skills

Active Listening Skills

Most people are not very good at listening. Researchers estimate that people generally comprehend only 25% of a typical verbal message. In the current information age, the active listener has an advantage over the lazy listener or non-listener. The pressure to attend to all sorts of stimuli (e.g., smartphones, tablets, multi-tasking) makes it difficult to focus on any one stimulus or interaction at a time. Money, time, and opportunities are lost every year because of poor listening skills. A poor listener is not prepared to take advantage of a situation, seize an opportunity, or be in a position to help others. We can improve our listening skills by knowledge, practice, and persistence.

PRICE
$ 49.95
Bullet Points Green Tick Complete Online
LANGUAGE
English
Bullet Points Green Tick Completion Certificate
CEU
CEU 0.0
Bullet Points Green Tick Job Aid
Osha Approve
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Learning Objectives

  • Improve your active listening skills and gain an understanding of the significance of listening.
  • Identify the seven listening skills that can help you increase productivity as well as improve the ability to work with others.

Course Outline

  • 1. Overview

    1. About this course…

  • 2. Communication

    1. Stop, Look, and Listen
    2. Verbal vs. Nonverbal Communication
    3. Nonverbal Communication
    4. Clothing
    5. Scenario — Reading Body Language
    6. How much have you learned?

  • 3. Barriers

    1. Active Listening Barriers
    2. How much have you learned?

  • 4. Benefits

    1. Skillful Listening
    2. How much have you learned?

  • 5. Listening Levels

    1. Self-Assessment
    2. Levels of Listening
    3. Listening Levels
    4. Scenario — A Marginal Listener
    5. How much have you learned?

  • 6. Skills

    1. Listening Skills
    2. Active Listening Skills
    3. How much have you learned?

  • 7. Conclusion

    1. summary
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Group Discount for Corporate Accounts

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VIDEO TESTIMONIAL

RUSTY WOODARD

TEXAS

MARCO ASCENCIO

ILLINOIS

JEFF STARR

SOUTH CAROLINA

ROBERT HEALY

MASSACHUSETTS

EDDY ESTRADA

TEXAS

DANIEL DOWELL

SOUTH CAROLINA

CHIKEITHA HARIS

MICHIGAN

JOSE BEDOLLA

CALIFORNIA



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Active Listening Skills
$49.95

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