Doing the Right Thing for Customers and Business Partners

What do you know about customers? You actually know quite a bit. After all, you spend a lot of your life being a customer. Whenever you walk into a store, stop at the bank, check your mail, or view a television commercial, there’s a company out there that’s trying to earn your business — and keep you as a customer. Being customers ourselves helps us to recognize that the only way to attract new customers and keep the ones we have is to show them that they can trust us. We must demonstrate that we run our business with integrity and that we keep our promises.

PRICE

$ 99.95

LANGUAGE

English

CEU

CEU 0.0

RATINGS

Complete Online

Completion Certificate

Job Aid (Study guide)

Satisfied Customers

Our Reviews

4.7 / 5

2,384 Verified Reviews

Jose J.
04/15/2024 - Oklahoma, United States

The steps are really easy to get this osha 30 really made it really easy

Shequeta W.
04/11/2024 - Illinois, United States

I love this training platform.

espinal.isaac1
04/08/2024 - CT, United States

My experience was nice nothing to complaint about.

Duke
04/07/2024 - , United States

Great

Kenneth L.
04/04/2024 - , United States

Second course I have taken with OSHA Outreach. Would highly recommend.

Ms J.
04/03/2024 - , United States

I have had no problem at was not solved in 36 hours . I have been learning at my own speed for way to long. Because they give you that time you need . When life Is lifin.

Jacob K.
04/02/2024 - MN, United States

Went smooth

Badih
04/02/2024 - TX, United States

The oshaoutreachcourses.com customer service, showed a lot of interest for solving my doubts and ease the process

Nehemiah I.
03/31/2024 - AR, United States

Very user friendly. Great Price. I will recommend to all my piers.

Luis Á.
03/30/2024 - CA, United States

Good

Connor
03/28/2024 - MA, United States

Overall great experience

FITZ M.
03/28/2024 - , United States

Excellent

dan.kaisk29
03/27/2024 - OH, United States

It was a good experience.

Josh B.
03/27/2024 - , United States

great experience

Isaac G.
03/26/2024 - , United States

Bueno

See more reviews on Shopper Approved

View All

Course Outline

1. Overview
1. About this course…
2. Earning Trust
1. Importance of Trust
2. Scenario — Making and Meeting Commitments
3. Doing the Right Thing
4. Upholding Trusting Relationships
5. Company Expectations
3. Quality and Service
1. Making Customers Happy

4. Protecting Privacy
1. Scenario — Proprietary Information and Privacy
2. Doing the Right Thing
3. It’s About Trust
4. Protect Information Like It’s Our Own
5. Fair Treatment
1. Treating Our Competitors Fairly
6. Conclusion
1. Conclusion

Learning Objectives

Recognize how to build strong relationships with our customers and business partners.
Identify our company’s expectations for our relationships with customers and business partners.