Incident Investigation Awareness
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Learning Objectives
- Know why incident investigation and causal analysis are important.
- Identify why incident investigation matters, when it occurs and who is involved.
- Know how to apply best practices for gathering information when an incident occurs.
- Keep asking “why” to perform causal analysis.
Course Outline
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1. Introduction
- Welcome
- Introduction
- Learning Objectives
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2. Process
- Knowledge Check: Incident Investigation Basics – Q1
- Knowledge Check: Incident Investigation Basics – Q2
- Knowledge Check: Incident Investigation Basics – Q3
- Incident Management and the Investigative Process
- Incident Management and the Investigative Process (Continued)
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3. Information Gathering
- Information Gathering
- Interview Best Practices
- Photo/Sketch Best Practices
- Physical Evidence Best Practices
- Learning Activity: Information Gathering
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4. Causal Analysis
- Causal Analysis
- Asking "Why?"
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5. Conclusion
- Summary
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