Managing Conflict

Managing Conflict

The ability to deal effectively with conflict is a critical life skill at work and at home. How you choose to deal with conflict is one of the aspects of your personality that makes you more or less attractive as a colleague and friend. Individuals who are able to manage conflict tend to operate more efficiently and reach higher levels of job and personal satisfaction than those who don’t handle conflict well.

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04/19/2024 - UT, United States

Well I really like the split price plan.

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Easy process

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04/15/2024 - Oklahoma, United States

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04/08/2024 - CT, United States

My experience was nice nothing to complaint about.

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04/04/2024 - , United States

Second course I have taken with OSHA Outreach. Would highly recommend.

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04/03/2024 - , United States

I have had no problem at was not solved in 36 hours . I have been learning at my own speed for way to long. Because they give you that time you need . When life Is lifin.

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The customer service, showed a lot of interest for solving my doubts and ease the process

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03/28/2024 - MA, United States

Overall great experience

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Course Outline

  • 1. Overview    

  • 2. Conflict Resolution Styles    

  • 3. Selecting Styles    

  • 4. Collaboration Guidelines    

  • 5. Application    

  • 6. Conclusion    

Learning Objectives

  • Recognize the five different styles used to handle conflict.
  • Identify how to approach and resolve conflict successfully in the workplace.


What is conflict management training and why is it important?

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Managing Conflict

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