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Managing Job Stress

Stressful work events are not new. This stress, however, can be both positive and negative. For example, physical requirements or job dissatisfaction can cause negative work stress; whereas getting promoted to a position of more authority and challenge can cause positive work stress. There are many different ways to define stress, but according to the American Heritage Dictionary it is, “a mentally or emotionally disquieting influence.” If stress is not effectively handled, it can have serious consequences on your emotional and physical health. Controlling your reactions to stress requires information, training, and practice.

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Learning Objectives

Identify your stress level at work.
Recognize strategies for coping with different problems in the workplace.

Managing work-related stress is the responsibility of every employee and manager,
Your job, your health, and your life may depend on it.

Course Outline

1. Overview
1. About this course…
2. Definition
1. Optimum Productivity
2. Types of Stress
3. States of Stress
4. Stress Management
3. Stressors
1. Perceptual Workplace Stressors
2. Recognize Environmental Stressors
3. Environmental Stressors
4. Management
4. Positive Stress
1. Stress Reduction Technique