Effective Supervision
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Learning Objectives
- Recognize the importance of being an effective supervisor.
- Understand the multiple roles a supervisor plays.
- Describe how to transition to a supervisory position.
- List seven supervisory styles and understand when and how to use them.
Course Outline
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1. Introduction
- Welcome
- Overview
- Learning Objectives
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2. Importance and Roles of Supervisor
- Importance of a Supervisor
- Supervisory Roles
- Learning Activity: What's the Difference?
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3. Attitude
- Two Keys to Effective Supervision
- Knowledge Check: Attitude
- Components of Attitude
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4. Transitioning to Supervisor
- Transitioning to a Supervisory Role: Helpful Hints
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5. Supervisory Styles
- Seven Supervisory Styles
- Considerations
- Teacher
- Authoritarian
- Enabler
- Counselor
- Monitor/Feedback
- Goal Setter
- Goal Setter: Effective Goals
- Champion
- Seven Supervisory Styles
- Knowledge Check 1: Supervisory Styles
- Knowledge Check 2: Supervisory Styles (continued)
- Knowledge Check 2: Supervisory Styles (continued)
- Knowledge Check 3: Supervisory Styles (continued)
- Knowledge Check: Supervisory Styles (continued)
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6. Management Components
- Management Components
- Motivation
- What Motivates Your Employees?
- Five Keys to Motivate Employees
- Accountability
- Delivering Effective Reviews
- Actions for Managing Undesirable Behaviors
- Six Keys to Discipline
- Recognition
- Communication
- Learning Activity: Management Components
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7. Conclusion
- Conclusion
Group Discount for Corporate Accounts
VIDEO TESTIMONIAL
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