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Preventing Workplace Harassment - Managers (US)

It’s Monday morning and Kathy walks into your office. “I’ve had enough!” she sighs. She explains that in their weekly meetings, John, her immediate supervisor, always tells his team the “dirty joke of the week” from his Saturday night poker game. Other employees laugh, but Kathy doesn’t find it funny. John also keeps a calendar of scantily clad women posted in his office, despite Kathy’s comments that she finds the calendar offensive. “It’s harassment,” Kathy complains. Later in the day, you ask John about the jokes and the calendar. “I can’t believe it!” says John, “Kathy complained didn’t she? Some people have no sense of humor.”

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Learning Objectives

Describe the laws that prohibit workplace harassment.
State the legally protected classes.
Provide definitions and examples of discrimination, harassment and sexual harassment.
Give examples of quid pro quo and hostile work environment.

Discuss your role as a supervisor in preventing workplace harassment and promoting respectful behavior.
List the elements of a sound anti-harassment policy.
state the actions to take if you become aware of workplace harassment.

Course Outline

1. Introduction
1. Welcome
2. Introduction
3. Harassment
4. Learning Objectives
2. The Work Environment
1. Why Is Respectful Behavior Important?
2. Costs of Harassment
3. Harassment and the Law
4. Knowledge Check: Illegal Harassment
3. Discrimination
1. Protected Classes
2. What Is Discrimination?
3. Examples of Discrimination
4. Illegal Harassment
1. What Is Harassment?
2. Examples of Harassment
3. What Is Sexual Harassment?
4. Criteria for Harassment
5. Knowledge Check: Sexual Harassment
6. Quid Pro Quo Harassment
7. Hostile Working Environment
8. Knowledge Check: Is It Harassment? (Michael and Janet #1)
9. Knowledge Check: Is It Harassment? (Michael and Janet #2)
10. Knowledge Check: Is It Harassment? (Alice)
11. Knowledge Check: Is It Harassment? (Review)
12. Who Says It’s Harassment?
13. Knowledge Check: Who Says It’s Harassment?

5. Manager and Employer Responsibilities
1. Your Role as a Manager or Supervisor
2. Manager and Supervisor Responsibilities
3. Knowledge Check: Liability
4. Your Liabilities
5. The Organization’s Liabilities
6. Anti-Harassment Policy
7. Communicating Anti-Harassment Policy and Law
6. When Harassment Occurs
1. How Notice of Harassment May Be Given
2. Confidentiality
3. Knowledge Check: Notice of Harassment
4. What to Do When Harassment Occurs
5. Address the Harassment
6. Retaliation Issues
7. Knowledge Check: What Would You Do? (Scenario #1)
8. Knowledge Check: What Would You Do? (Scenario #2)
9. Knowledge Check: What Would You Do? (Scenario #3)
10. Knowledge Check: What Would You Do? (Scenario #4)
7. After the Harassment
1. Restoring Harmony in the Workplace
8. Conclusion
1. Conclusion