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Safety and You - Global

You already know a lot about managing safety. You know how to eliminate and minimize hazards with engineering controls. You know how to use policies, procedures and management systems to ensure safe work practices. You make sure that the employees you supervise have adequate training to do their jobs properly and safely. But no matter how well-engineered the workplace is and how many safety policies and procedures you have in place, accidents and injuries still happen. Why is that? And what can you do about it? That’s what we’re going to find out…

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Learning Objectives

Explain why traditional approaches to safety management are necessary but perhaps not sufficient to eliminate accidents and injuries.
Identify why discipline-based safety management doesn’t work to motivate safe behavior.

Know how to use positive feedback to motivate safe performance.
Specify how to build a climate for safety.

Course Outline

1. Introduction
1. Welcome
2. Introduction
3. Learning Objectives
2. Safety Program Evolution
1. Culture
2. Evolution of Safety Performance
3. Safety and Management
1. Managing the Human Element
2. Managers and Supervisors
3. Include Safety in Accountabilities
4. Steps to Improve Safety
1. Steps to Improve Safety
2. Steps to Improve Safety (continued)
3. But Wait…
4. Knowledge Check: Staying Safe
5. Knowledge Check: Staying Safe (continued)
6. Knowledge Check: Staying Safe (continued)
7. Knowledge Check: Staying Safe (continued)
8. Knowledge Check: Staying Safe (continued)
5. Employees Acting At-Risk
1. Why Aren’t Traditional Approaches to Safety Enough?
2. Knowledge Check: Employee Explanations
3. Why Do Employees Work At-risk?
4. Why Do Employees Work At-risk? (continued)
6. Rewards vs. Discipline
1. Discipline-based Safety Management Doesn’t Work!
2. Managing Behavior Using Reward Rather Than Discipline
3. What Do You Expect When You Hear…
4. Using Positive Feedback to Motivate Safe Behavior
5. Reward for Performance
6. Everyday Praise Is the Best Reward for Employee Safety Behavior
7. How to Give Supportive, Positive Feedback
8. Knowledge Check: Positive Feedback
9. Knowledge Check: Positive Feedback (continued)

7. Employee Performance and Feedback
1. Why Low-risk Behaviors Must Be Done Safely
2. How to Give Corrective Feedback Effectively
3. Corrective Feedback
8. Reasons for At-Risk Behavior
1. When You Ask Why…
2. Knowledge Check: Excuses
3. Reasons for At-risk Behavior
9. Problem Solving
1. Problem Solving: Lack of Awareness
2. Problem Solving: Don’t Believe It’s At-risk
3. Problem Solving: Safe Behavior Too Difficult
4. Problem Solving: Handling Defensiveness
5. Learning Activity
10. Safety Culture
1. Promote a Culture for Safety
2. Promote a Culture for Safety (continued)
3. Promote a Culture for Safety (continued)
11. Conclusion
1. Conclusion