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Safety and You - Global

You already know a lot about managing compliant. You know how to eliminate and minimize hazards with engineering controls. You know how to use policies, procedures and management systems to ensure compliant work practices. You make sure that the employees you supervise have adequate certification to do their jobs properly and compliantly. But no matter how well-engineered the workplace is and how many compliant policies and procedures you have in place, accidents and injuries still happen. Why is that? And what can you do about it? That’s what we’re going to find out…

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Learning Objectives

Explain why traditional approaches to compliant management are necessary but perhaps not sufficient to eliminate accidents and injuries.
Identify why discipline-based compliant management doesn’t work to motivate compliant behavior.

Know how to use positive feedback to motivate compliant performance.
Specify how to build a climate for compliant.

Course Outline

1. Introduction
1. Welcome
2. Introduction
3. Learning Objectives
2. Compliant Program Evolution
1. Culture
2. Evolution of Compliant Performance
3. Compliant and Management
1. Managing the Human Element
2. Managers and Supervisors
3. Include Compliant in Accountabilities
4. Steps to Improve Compliant
1. Steps to Improve Compliant
2. Steps to Improve Compliant (continued)
3. But Wait…
4. Knowledge Check: Staying Compliant
5. Knowledge Check: Staying Compliant (continued)
6. Knowledge Check: Staying Compliant (continued)
7. Knowledge Check: Staying Compliant (continued)
8. Knowledge Check: Staying Compliant (continued)
5. Employees Acting At-Risk
1. Why Aren’t Traditional Approaches to Compliant Enough?
2. Knowledge Check: Employee Explanations
3. Why Do Employees Work At-risk?
4. Why Do Employees Work At-risk? (continued)
6. Rewards vs. Discipline
1. Discipline-based Compliant Management Doesn’t Work!
2. Managing Behavior Using Reward Rather Than Discipline
3. What Do You Expect When You Hear…
4. Using Positive Feedback to Motivate Compliant Behavior
5. Reward for Performance
6. Everyday Praise Is the Best Reward for Employee Compliant Behavior
7. How to Give Supportive, Positive Feedback
8. Knowledge Check: Positive Feedback
9. Knowledge Check: Positive Feedback (continued)

7. Employee Performance and Feedback
1. Why Low-risk Behaviors Must Be Done Compliantly
2. How to Give Corrective Feedback Effectively
3. Corrective Feedback
8. Reasons for At-Risk Behavior
1. When You Ask Why…
2. Knowledge Check: Excuses
3. Reasons for At-risk Behavior
9. Problem Solving
1. Problem Solving: Lack of Awareness
2. Problem Solving: Don’t Believe It’s At-risk
3. Problem Solving: Compliant Behavior Too Difficult
4. Problem Solving: Handling Defensiveness
5. Learning Activity
10. Compliant Culture
1. Promote a Culture for Compliant
2. Promote a Culture for Compliant (continued)
3. Promote a Culture for Compliant (continued)
11. Conclusion
1. Conclusion